I cannot log in: See tips at the top of this page.
A discount code has been applied incorrectly. You will need to call us. If you are confident you are entitled to the discount you can proceed with the booking and if you are owed a discount will will refund you as soon as possible. You will need to to call or email us to notify us of the problem.
Payment: We do not accept Amex online - we can by phone.
Has my booking gone through. You will get an email to confirm the booking and the payment. If you fail to get both emails something has gone wrong. The best course of action is to either call us or wait just over an hour before trying to rebook.
When I try and rebook the system says I am already booked on but i have not paid. Something has gone wrong and the system will hold your booking for an hour. The best course of action is to either call us or wait just over an hour before trying to rebook.
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