What happens in the winter?
We are closed December, January, February and March due to temperatures and daylight hours. Phones and emails are responded to.
Can I bring a friend?
Yes, we use crewed boats so please invite friends and family onboard when you hire. As the skipper you must brief your guests on the boat and show them how to operate the VHF radio. Guests may be allowed on other events for a small fee, but please note...
If I don’t have enough credits?
You can purchase additional credits or upgrade your membership type for higher usage.
What are credits? What can I do with them?
Depending on which membership you choose you are allocated your credits for the year. Credits are a way of paying for hire, sessions, yacht charter and other events that we arrange. They do not hold a direct money value and they are designed to offer a variety of options...
How long does membership last?
Membership is for 1 year and you can spread the payments using our “Go-cardless” scheme. Once the year is complete we will send you a renewal invite. You must provide card details to guarantee payment for the one year, after this you can cancel with one months notice.
Booking for friends and family that are members
We can set up your account so you can make bookings for your family members and friends. Just ask us. Currently there is one massive draw back. Due to technical issues you are only able to cancel sessions for the lead booking. We are working on a solution.
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Do the children need their own wetsuits and other equipment?
No, all they need to bring on the day is their swimwear and towel. We will provide everything else for them but if they have their own they are very welcome to bring them. Please make sure if they do bring their own that it is labelled.
Kids Instructor lead Clubs
We run instructor led kids sailing and windsurfing clubs. This is a great way to improve and meet like minded youngsters. https://www.lagoon.co.uk/course/kids-watersports/kids-watersports-clubs/
Board Storage
We have limited space to store members windsurf boards, SUP and wakeboards. Please ask us - there is often a waiting list.