Please click here for our full booking terms and conditions and ensure that you understand our cancellation policy.
Be aware rebooking fees are charged for cancellations made with less than 4 weeks notice.
Our cancellation policy applies in all circumstances including no shows, illness, relocation, transport failure and bereavement.
The reason for this is when you make a booking with us we assign staff and equipment to deliver the booking, we are therefore unable to offer that space to anyone else. We will have made commitments to staff for your booking and we may have turned away other bookings. Unfortunately we are unable to get insurance that covers us for this loss. We therefore do not offer refunds for cancellations as we are likely to incur costs.
Course Cancelation Insurance
You can take out insurance to cover the cost of your course against cancellation through CancelSure. Guide cost is £12 for the first £100 of cover and then £6 per additional £100
of cover and an excess of £25 per claim.
- If you pay by credit card your cancellation maybe covered by your credit card provider.
- Consider taking out course cancellation insurance.
- Your holiday insurance may cover you for course when you stay on our boats.